Coleman Home Health & Hospice
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
We are committed to protecting the confidentiality of your medical information within the agency and how we may disclose it to others outside the agency. You will also be given a copy of your rights concerning your own health information. Please review it and carefully let us know if you have any questions.
How will we use and disclose your medical information?
Treatment: We may use your medical information to provide you with medical services and supplies. We may also disclose your medical information to others that need that information to treat you, such as doctors, physician assistants, nurses, medical and nursing students, technicians, therapists, emergency service and medical transportation providers, medical equipment providers and others involved in your care.
We also may use and disclose your medical information to contact you to remind you of an upcoming appointment, to obtain registration information, to inform you about possible treatment options or alternatives or to tell you about health related services available to you.
Family Members and Others Involved in Your Care: We may disclose your medical information to a family member or friend who is involved in your medical care or to someone who helps pay for your care. We also may disclose your medical information to disaster relief organizations to help locate a family member or friend in a disaster. If you do not want the agency to disclose your medical information to family members or others who will visit you, please inform agency personnel.
Payment: We may use and disclose your medical information to get paid for the medical services and supplies we provide to you.
Agency Operations: We may use and disclose your medical information if it is necessary to improve the quality of care we provide to patients or to run the agency. We may use your medical information to conduct quality improvement activities, to obtain audit, accounting or legal services or to conduct business management and planning.
Public Health: We also may report certain medical information for public health purposes such as reporting births, deaths and communicable diseases to the State of Texas. We may also need to report patient problems to the FDA or may notify patients of recalls of products they are using.
Law Requirements/Public Safety: The federal, state or local law enforcement agencies sometimes require us to disclose patients’ medical information for public safety purposes in limited circumstances, providing medical information to law enforcement officials in response to a search warrant or a grand jury subpoena, to assist law enforcement officials in identifying or locating a person, to prosecute a crime of violence, to report deaths that may have resulted from criminal conduct, and to report criminal conduct at the agency. We are required to report child abuse or neglect and must provide certain information to law enforcement officials in domestic violence cases. We are required to give information to the Texas Workers’ Compensation Program for work-related injuries. We also may disclose your medical information to law enforcement officials and others to prevent a serious threat to health or safety.
Health Oversight Activities: We may disclose medical information to a government agency that oversees the agency or its personnel, such as the Texas Department of Health Services, the federal agencies that oversee Medicare, the Board of Medical Examiners and the Board of Nursing.
Coroners, Medical Examiners and Funeral Director: We may disclose medical information concerning deceased patients to coroners, medical examiners and funeral directors to assist them in carrying out their duties.
Organ and Tissue Donation: We may disclose medical information to organizations that handle organ, eye or tissue donation or transplantation.
Military, Veterans, National Security and Other Government Purposes: If you are a member of the armed forces, we may release your medical information as required by military command authorities or to the Department of Veterans Affairs. The agency may also disclose medical information to federal officials for intelligence and national security purposes, for Presidential Protective Services, or to the Department of State for its security clearances.
Judicial Proceedings: The agency may disclose medical information in a lawsuit if the agency is ordered to do so by a court if the agency receives a subpoena or a search warrant. You will receive advance notice about this disclosure in most situations so that you will have a chance to object to sharing your medical information.
Information with Additional Protection: Certain types of medical information have additional protection under state or federal law. For instance, medical information about communicable and HIV/AIDS, drug and alcohol abuse treatment and court ordered mental evaluation is treated differently than other types of information; the agency is required to get your permission before disclosing that information to others in most circumstances.
Other Uses and Disclosures: If the agency wishes to make use or disclosure of your medical information for a purpose that is not discussed in this Notice, the agency will seek your permission. If you give your permission to the agency, you may take back that permission any time, unless we have already relied on your permission to use or disclose the information.
Right to Request Your Medical Information: You have the right to look at your own medical information and to get a copy of that information. (The law requires us to keep the original record.) This includes your medical record, your billing records, and other records we use to make decisions about your care. To request your medical information, submit a written request to: Coleman Home Health & Hospice, Health Information Management, 206 West Pecan Street, Coleman, TX 76834.
If you request a copy of your information, we will charge you for costs to copy the information. We will tell you in advance what this copying will cost. You can look at your record at no cost.
Right to Request Amendment of Medical Information You Believe Is Erroneous or Incomplete: If you examine your medical information and believe that some of the information is wrong or incomplete, you may ask us to amend your record. To make a request to amend your medical information, submit a written request to: Coleman Home Health & Hospice, Health Information Management, 206 West Pecan Street, Coleman, TX 76834.
Right to Get a List of Certain Disclosures of Your Medical Information: You have the right to request a list of many of the disclosures we make of your medical information. If you would like to receive such a list, submit a written request to: Coleman Home Health & Hospice, Health Information Management, 206 West Pecan Street, Coleman, TX 76834.
Right to Request Restrictions on How the Agency Will use or Disclose Your Medical Information for Treatment, Payment or Health Care Operations: You have the right to request us NOT to make uses or disclosures of your medical information to treat you, to seek payment for care, or to operate the agency. We are not required to agree to your request, but if we do not agree, we will comply with that agreement. If you want to request a restriction, submit your detailed request in writing to: Coleman Home Health & Hospice, Health Information Management, 206 West Pecan Street, Coleman, TX 76834.
Right to request confidential Communications: You have the right to request us to communicate with you in a way that you feel is more confidential. For example, you can ask us not to call your home, but to communicate only by mail. To do this, submit your request in writing to: Coleman Home Health & Hospice, Health Information Management, 206 West Pecan Street, Coleman, TX 76834.
Right to a Paper Copy: You may download a paper copy of this notice from our website, or you may obtain a paper copy of the notice at: Coleman Home Health & Hospice, Health Information Management, 206 West Pecan Street, Coleman, TX 76834.
Changes To This Notice: From time to time, we may change our practices concerning how we use or disclose patient medical information or how we will implement patient rights concerning their information. We reserve the right to change this notice and to make the provisions in our new notice effective for all medical information we maintain. If we change these practices, we will publish a revised Notice of Privacy Practices. You can get a copy of our current notice of Privacy Practices at any time from agency personnel.
Which Health Care Providers Are Covered By This Notice? This Notice of Privacy Practices applies to the agency and its personnel. The notice also applies to other health care providers that work with the agency to care for patients, such as physicians, physician assistants, therapists and other health care providers that are not employed by the agency, emergency service providers, medical transportation companies and medical equipment and supplies that work with the agency to care for patients. These health care providers will follow this notice for information they receive about you from the agency. These other health care providers may follow different practices at their own office or facilities.
Do You Have Concerns or Complaints? Please tell us about any problems or concerns you have with your privacy rights or how the agency uses or discloses your medical information. If you have a concern, please contact: Quality Coordinator at (325) 625-3222.
If for some reason the agency cannot resolve your concern, you may also file a complaint with the federal government. To file a complaint against the agency please contact: Regional Manager, CMS Region IX, 50 United Nations Plaza, Rm. 322, San Francisco, CA 94102. We will not penalize you or retaliate against you in any way for filing a complaint with the federal government.
Do you have questions? The agency is required by law to give you this notice and to follow terms of the notice that is currently in effect. If you have questions about, or have further questions about how the agency may use and disclose your medical information, please contact: Quality Coordinator at (325) 625-3222.